GoTranza Privacy Policy

Last Updated:12/04/2025

GoTranza (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, submit forms, communicate with us, or use our transportation, dispatching, and logistics-related services.

Information We Collect

We may collect the following categories of information:
• Contact Information: name, phone number, email address, company name, address.
• Business Information: MC/DOT details, equipment info, service preferences.
• Communications Data: messages, call records, emails, and form submissions.
• Technical Data: IP address, device type, browser type, cookies, and analytics data.

We only collect information you voluntarily provide or that is automatically gathered by standard web technologies.

How We Use Your Information

We use the information we collect for legitimate business purposes, including:
• Providing quotes and service information
• Dispatching or logistics coordination
• Responding to inquiries
• Sending updates, confirmations, reminders, and business communications
• Improving our services and website performance
• Compliance with legal requirements

Message frequency may vary. Message and data rates may apply.
You can opt out of SMS messages at any time by replying STOP.

How We Share Information

We do not sell or rent your personal information.
We may share information only with:
• Service providers such as CRM platforms, communication tools, or payment processors
• Carriers, brokers, or partners required to deliver services you request
• Legal authorities
, if required for compliance or safety

All third-party partners are required to protect your information.

Data Security

We use administrative, technical, and physical safeguards to protect personal data.
While we take reasonable steps to protect information, no online system is completely secure.

Data Retention

We retain information only as long as needed to provide services, meet legal obligations, or resolve disputes.

Your Rights

You may request:
• Access to your information
• Correction or updates
• Deletion of your personal data
• To opt out of marketing messages

Requests can be sent to:
Email: [email protected]
Phone: 646-760-1879

Cookies and Tracking

We use cookies, pixels, and similar tools for:
• Site performance
• Analytics
• Retargeting or advertising
You may disable cookies in your browser settings.

Third-Party Links

Our website or messages may link to external sites we do not control.
We are not responsible for their privacy practices.

SMS & A2P Messaging Compliance

By submitting your phone number, you consent to receive SMS messages from GoTranza related to scheduling, dispatching, account updates, and service notifications.
You may opt out at any time by replying STOP.
For help, reply HELP.
Message and data rates may apply.
We do not share SMS opt-in data with third parties except for service providers who process messages on our behalf.

Changes to This Policy

We may update this Privacy Policy at any time.
Updates will be posted on this page with a revised “Last Updated” date.

Contact

For questions or requests, contact us at:
Email: [email protected]
Phone: 646-760-1879